FAQ - frequently asked questions

We recommend to book in July and August. Along with your booking, you can quote your preferences for the pitch, regarding for example shade, distance to sanitary building and swimming pool and the dimensions of your camping equipment. This will help us to keep the perfect pitch for your needs. Of course you can also ask to be pitched next to friends or family. 
When booking, you are bound to the reserved nights, which you have to pay upon arrival. 
It is also possible to come without a booking, you may then choose one of the then available pitches. You can then decide from day-to-day if you stay or travel further. But you have then no guarantee that there will be place available.

We never book all our pitches in advance. So there is always a chance on last minute. Best is to call us a day before to enquire if there is still availability (++ 352 837186)

You can book online (see left navigation bar). You can always contact us directly, but it can be useful to include the ferry boat from United Kingdom to the continent in your package. We work with Select Sites Reservations (Select Sites) who offer you combined ferry and campsite fees. Also check our special offers for low season booking (see left navigation bar).
For a campsite pitch, you can choose any day of arrival or departure, it doesn't need to be a saturday. 
For the self-catering holiday homes, in July and August arrival and departure day is Friday; in low season, you can also book from Friday till Monday or from Monday till Friday. Special weekends such as for example Ascension weekend it is possible to book other "half" weeks. 
The Quartier Pod Huts are rented per night.

With every booking, you get a link to book for a travel insurance.  For more information to recover your deposit, please have a look at our insurance partner's website

The family leaving your pitch has until 12:00 to pack, after that, it's all yours. If you arrive earlier and the pitch is not yet free, you can wait on the terrace

You will need a so-called "euro hookup" (blue), as seen on the picture.  

We have adaptors which can be borrowed against deposit 

The holiday homes are fully equipped, all you need to bring is personal linnen and bed-linnen for 1-persons duvets. 
Here an inventory list of what you will find in the holiday homes
t.v and radio
hot water kettle and coffee-machine (Senseo)
teapot
flat dishes, deep dishes, dessert dishes
coffee-cups, soup bowls
glass bowls, salad bowl, deep bowl, round bowl, oval bowl
water glasses, beer glasses, wine glasses, wine carafe
ashtray (only chalet Bosrand), vase
knives, forks, spoons, small spoons, steak knives, bread knive
ladle, whisk, spatula, meat fork
bottle opener, tin opener, salad serving spoons, corkscrew, peeler
wooden spoons, vegetable knive, scissors, chopping board
sauce pans (12-16-20 cm), frying pans, 1 large pan with lid
colander, hand orangejuice press, measuring jug, funnel
butter dish, serving plate, fruitbowl, bread bin, coasters
plastic box, place mats
dustpan and brush, washing up brush, dish drainer
mattress protections, duvets 1 pers, pillows, hangers
wc set, broom, plastic bowl, floor cloth
clothes drying rack, clothes pegs, plastic bucket
microwave 
terrace furniture.

Yes, if you wish, there is no extra charge if it is for the members of your family. If you have overnight sleeping guests, they will have to pay the usual camping fee.

You can book online (see left navigation bar).
For the self-catering holiday homes, in July and August arrival and departure day is Friday; in low season, you can also book from Friday till Monday or from Monday till Friday. Special weekends such as for example Ascension weekend it is possible to book other "half" weeks. 

It is all yours starting 14:00h. If you arrive earlier, you can wait on the terrace.
On your day of departure, checkout time is 10:00. 

The Quartier Pod Huts are equipped with 4 beds, you need to bring your own sleeping-bag, pillow and personal linnen. 
Here an inventory list of what you will find in the Quartier Pod Huts
heating and light
socket plug
dustpan and brush, broom, 
clothes drying rack with clothes pegs
a table and 2 chairs
4 picnic tables are placed between the 4 Quartier Pod Huts

Yes, if you wish, you will pay the usual camping fee. 

You can book online (see left navigation bar).  Bookings are made per night, and you can book breakfast and/or dinner in our restaurant as well.

It is all yours starting 14:00h. If you arrive earlier, you can wait on the terrace.
On your day of departure, checkout time is 10:00. 

Cycling and hiking is possible everywhere in Luxembourg, we have maps and routes for you in the shop. Larochette is at 1,5 KM distance from the campsite. 
From Larochette there are nice cycling possibilities as well, especially in the Valley of the White Ernz, flat tracks bring you to Bourglinster and Reisdorf (connection to the net of cycling tracks), else it is rather hilly. Bikes and mountainbikes can be rented in Larochette. Starting from the camping it is easy to cycle as the road goes down, but don't forget you'll have to climb it upon returning! In Luxembourg children under 10 are not allowed to use public streets on a bike and may we recommend you to be careful in traffic : Luxembourg's drivers are not used to many cyclists.  A challenging mountainbike track starts right from the campsite.

On the campsite in summertime, most families come with children until age of 12 years. Because our policy is to provide a quiet and restful environment, with no discotheque and no entertainment program, there are not many youngsters.  Little feet will enjoy themselves in the outdoor and indoor playground, in the swimming pool and in the adjacent forests. And there is a lot to visit in Luxembourg, check out the Tourist Board website http://www.visitluxembourg.com . 

Of course you can come to Auf Kengert as a hiker or a cyclist. Unfortunately, we have no bus stop next to the campsite, the first one is in Larochette, 1,5 KM. 
If you have decided to travel to us by train, please let us know when booking and we'll pick you up (for free) at the railway station in Ettelbrück or Mersch. But you should know that you'll need to walk to the Larochette bus stop anytime you want to leave the campsite.   Details about public transport in Luxembourg can be found here, it is free of charge in whole Luxembourg.

Our coordinates are : N 49° 48' 1"  || 49.8003    E 6° 11' 54" || 6.1985 
as we have no street name, we advise you to point your car-navigation system to Larochette, when you arrive at "place Bleiche" you will see road signs to the campsite.  In newer satnav's you will be able to point towards "Kengert".

On the campsite, you can use free WiFi on your own laptop.  In summertime, trees with many leaves and the occupation of the site may slow down the internet.